When police recover a stolen bike, they run the serial number. If it's registered, they can contact you. Without registration, recovered bikes sit unclaimed or get auctioned off. For a cargo e-bike worth $2,000–$10,000, a five-minute registration is well worth it. It also helps with insurance claims.
On most cargo bikes it's stamped on the underside of the bottom bracket shell — where the pedal cranks attach. Flip the bike or crouch down and look underneath. Usually 6–10 characters. On Urban Arrow and Tern bikes it may also appear on a sticker near the head tube.
Bring your bike to your local NYPD precinct. An officer will record the serial number and give you a registration sticker for the frame. Free, takes about five minutes.
File a police report immediately. Also post to local Facebook groups, Nextdoor, Bike Index, and Project 529 — both are free stolen bike registries with active communities. Check Craigslist and Facebook Marketplace too — stolen bikes often turn up for sale within days.
We'll walk you through everything — registration, locking, insurance — when you come in for a test ride.
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